Yesterday I was walking along the beach and spotted a lady doing a treatment on a sun-bather. I had fond memories of a treatment she had given me before and then by irony, Facebook informed me that it was exactly one year ago.
So I recalled the lesson I learned from her. This is a lesson that applies for those in all aspects of business, I am fairly sure, though initially my thoughts were how it apply to a network marketing audience. The story goes like this…
A no is just a ‘no for now’…
Having lay on the beach most the day, this lady had asked if I wanted a foot massage. When I said ‘no thanks’, she didn’t send back her starter pack, wind up the business and quit! Neither did she go and moan to her friends that ‘it doesn’t work’.
She came back every couple of hours and mentioned it again – without pressure, and then, when it was the right time, I said ‘yes’! Each time she exposed me to her service – because I am partial to reflexology and massage – I did start to think about how good it might be, but said no nevertheless. Until the timing was right for me.
If she had bothered me every 5 minutes, I wouldn’t have said yes. If she had ignored me cos I said no the first time, she wouldn’t have got the customer either.
There’s lessons all around us…do we disappear down the rabbit hole because of one setback? Do we never connect with a prospect again just because the timing wasn’t right for them? Do we get frustrated because the timing within which we want the client, isn’t the right timing for them? Do we over-sell and bother people when they don’t say yes straight away, thus closing the door on them? Do we run off and bleat to anyone who will listen that we didn’t get the outcome we wanted and thus leave bad energy for the future? Or do we respect the prospect’s right to choose when they want to do business with us, and make sure we leave them amicably and respectfully with an agreement to keep in touch, so that the door is open for a repeat conversation and exposure in the future?
Maybe it’s time to dust off a list of some of those previous contacts and prospects we haven’t spoken to for a while? There’s probably some gold waiting there…
From a personal perspective, with nearly twenty years in network marketing with just one company (and never swayed by the next shiny object), I wouldn’t have had the success I had, if I had counted people out and not built the long-term relationships with people who initially say ‘something other than yes’ which make ‘yes’ a possibility in the future.
(It was also the best massage I have had for a long, long time! I would have missed out if she had edited her list! If you edit your list, you edit your income.)
I hope you get some value from this. Do you have experiences of turning a no into yes by keeping in touch? Let me know below!